Centralize Your PO Process With Anvil Pro
2/9/2024Executing a purchase order is often one of the most complex processes an equipment dealership has to manage. From new equipment orders, used equipment arriving in trade, and service requests, to customization parts, technology, and delivery logistics – dozens of details must be managed (sometimes over the course of a year or more) to bring a deal to the point where you finally get paid.
So, how do you best manage the O2C (order to cash) process at your dealership: Spreadsheets? A stand-alone O2C software application? Whichever O2C process you use, who is responsible for submitting requests, tracking status of all the moving pieces, and flagging sold inventory?
When a deal changes, who verifies that all the pieces changed status? These are all issues that can be properly handled with a good order to cash process like Anvil Pro’s dealer O2C solution, which gives you a birds-eye view of your O2C workflow.
Why using the right O2C software matters
If you want the unvarnished truth about how smoothly your current O2C process works, just ask your settlement department.
Issues with your O2C process cost valuable time and resources. Taming snarls in the system cause people in nearly every department to switch gears from “Revenue Production” to “Overhead.” Using order to cash software can significantly streamline the operations of dealerships by effectively managing these transitions. Here's a run-down of what it can do for your business:
- Automate processes: O2C software automates many steps in the sales cycle, from order entry to payment collection, reducing the manual effort required and allowing employees to focus more on sales and customer service instead of admin tasks.
- Improve cash flow management: By facilitating faster invoicing and payment processing, O2C software helps dealerships improve their cash flow, meaning funds are available sooner for operational expenses and investment.
- Enhance visibility and control: O2C software provides comprehensive dashboards and reporting tools that offer a clear view of financial metrics and operational performance, helping dealership managers make informed decisions about where to cut costs and how to better allocate resources.
- Reduce errors: With automated data entry and transaction processing, order to cash process software reduces the chances of errors that can lead to revenue leaks or financial discrepancies.
- Improve customer service: Order to cash software enhances the customer experience by ensuring quicker and more accurate order processing and billing, which directly translates to improved customer satisfaction and loyalty.
Now, let’s see how the Anvil Pro Platform’s O2C software (part of Tractor Zoom’s suite of dealer solutions) helps you meet these objectives.
See how Wright Implement uses Tractor Zoom’s Anvil Pro O2C solution to manage details for smoother settlement.
Anvil Pro’s O2C App: integrated, configurable, and built with users in mind
The Anvil Pro O2C solution standardizes and digitizes your order to cash process, organizing it into a system that reduces effort, shows you more, and produces consistent results. See the following benefits from employing the Anvil O2C application:
- Visual stage tracking
- Integrated with third party dealership systems
- Tailored to your business process
- Deal-focused to manage quotes and purchase orders, not stock units
- Drives efficiency by saving time and improving communication
- Creates reliable processes with information dependably passed between departments
- Enhances ability to review all processes
Visual tracking
A simple dashboard allows you to instantly see where any given PO stands in the O2C process, ensuring every base is covered. Each stage reveals questions to ask, assessments to conduct and potential requests to make, and a Tractor Zoom Customer Success rep will be there to guide your team through all of it.
Integrated data flow
Anvil Pro’s O2C solution automatically pulls data directly from third party dealer systems and organizes it so the information you need is readily available in real time. It matches this information with data in its CRM, then Anvil pushes new information you add out to the appropriate places, ensuring that data is consistent and up-to-date across all your systems.
Anvil Pro gives us an integrated, John Deere-ready solution for our order to cash workflow with the flexibility we need in generating work requests and managing all the parts of a deal together as a unit.-Joe Smith, Operations Manager, Wright Implement, Owensboro, Kentucky
Configurable to your dealership’s needs
Every business is organized and runs a little differently. Adapt O2C processes to support the way your dealership operates. Decide what questions need to be answered at which stage and which department should receive a given inquiry or work request. Most importantly, you decide what milestones must be met before a PO advances to the next stage.
Deal-focused controls
End the need to repeatedly search and filter to identify and update parts of a PO. Anvil Pro allows you to click into a quote, then advance a signed deal into a PO. With one action, Anvil Pro automatically locates and updates all parts of a deal. Need to change something? Just click into the PO and easily access that stock unit right from Anvil – no switching programs, filtering, or copy-pasting required.
Maximized efficiency
Anvil Pro takes the busywork out of managing the order to cash process so that your team can get back to revenue-driving activities. And keep in mind that a dedicated Tractor Zoom Customer Success rep walks team members through each request, ensuring that it includes all the necessary supporting information.
Convenient automations
Use automations to trigger requests and actions as a deal progresses. Say goodbye to mistakes resulting from requests made on Post-it notes or verbal promises. For example, does your state require a title on Gators? How about making sure a lien check is performed on a potential trade? Your sales team may overlook these steps, but Anvil Pro’s solution won’t. Be certain that every necessary step is covered and requests arrive in the appropriate work queues at the right time for each department to address.
Reviewable documentation
As purchase orders move through the O2C process, Anvil Pro tracks information that can drive reporting and analytics, giving you the ability to see your operation from a new perspective, adding depth to process evaluation and precision to business projections.
Ready to supercharge your O2C process?
Now that you know how the Anvil Pro O2C solution can help your dealership make your order to cash system easier to manage, it’s time to schedule a demo to learn how adopting Tractor Zoom’s suite of dealership solutions (including dealer CRM, inventory management, and more) can lead to more efficient operations and a better financial future for your dealership.